LeShuttle Freight Truck Park FAQs

Find answers to frequently asked questions about our LeShuttle Freight Truck Park near our Calais terminal.

How long can I stay in the LeShuttle Freight Truck Park?

You can park for the duration of your choice. The FIRST HOUR is FREE, so you can easily grab a snack or refuel from the service station. If you park over one hour, the rates will apply accordingly. 

How can I pay for my parking?

If you have a Toll Tag (TIS-PL), your account will be debited automatically. You can also pay by debit or credit card (directly at the exit gate or at the Driver Information Centre (Bureau Information Fret) where you can also pay by cash should you have no Toll-Tag (TIS-PL) or debit/credit card. 

Accepted toll tags: 

  • Eurotoll
  • DKV
  • Axxès
  • Total
  • Telepass
My Toll Tag (TIS-PL) is not working, what shall I do?

Don’t worry, you can also pay with a debit/credit card. To do so, simply insert your ticket when exiting the Freight Village and pay for your duration at one of the tills located in the Truck Park (at the exit gate) or directly at the Freight Driver Centre. 

I’ve lost my ticket, how can I exit the LeShuttle Freight Truck Park?

Please go to the Driver Information Centre from where your time of entry may be retrieved. At the exit gate, you can also press Help for assistance where a hotline multilingual team will inform you how to proceed. 

Do you offer drop trailer facilities?

No, unaccompanied trailers are not permitted in LeShuttle Freight Truck Park or LeShuttle Freight Village.

I followed by mistake the route to the Security Controls/Check-in. How do I get to the LeShuttle Freight Truck Park?

You will need to continue your journey through to Check-in where an agent will be able to exit your vehicle and direct you back to the main entrance of the LeShuttle Freight Truck Park. 

I am carrying dangerous goods, so can I stay on this Truck Park?

Yes. There is no restriction with dangerous goods in the LeShuttle Freight Truck Park. 

What is the LeShuttle Freight Village?

The LeShuttle Freight Village is a different facility to the Truck Park. The Freight Village is located just before our terminal and offers a greater range of services, including 300 parking spaces, a food market, lounge and laundry facilities.  

Where can I find your Terms and Conditions?

The LeShuttle Freight Truck Park’s terms and Conditions are available here.