LeShuttle Freight FIRST
Fast-Track your journey!
Priority bording
Your vehicles board on the next available freight shuttle departure in both directions.
From Calais to Folkestone
Priority all the way!
When the Buffer Zone is active, your vehicles receive priority access to Pit-stop, Check-in, and boarding.
From Folkestone to Calais
Centre Douane SIVEP (CDS): Your driver will benefit from a dedicated priority desk if your vehicle requires an inspection upon arrival in France.
Drivers will love the benefits!
Simple and hassle free
Vehicles are automatically recognised on arrival, so drivers just follow the dedicated signage on our terminals.
When our Buffer Zone is active in Calais, they receive extra help as our agents direct them to our dedicated Check-in lanes.
Drivers get EXTRA perks
- A FIRST monthly bonus offered through our LeShuttle Freight Club loyalty program
- An exclusive discount available at LeShuttle Freight Village.
How does it work?
It's easy and convenient
- All the vehicles travelling on your account benefit from a priority service.
- A FIRST charge will be added to all your crossings under your existing contract.
Both directions
- Choose to travel in both directions or just one, based on your customers’ needs.
Minimum period
- A minimum of one month subscription with automatic renewal.
* Calculated as an average when the buffer zone activated. Terms and conditions Apply.
Frequently Asked Questions
How does it work?
As a LeShuttle Freight FIRST account, your vehicles will be automatically recognised on our terminals. Your drivers will simply be directed to priority boarding.
How can I subscribe?
Please contact your Account Manager or our Freight Commercial teams for more information on how to apply.
How quickly can I become a LeShuttle Freight FIRST customer?
Your request will be dealt with within 3 working days. A confirmation will be sent as an addendum to your contract which will have to be signed.
How long is the subscription period for?
The subscription is for a minimum period of one month which is then renewed automatically. However, you can stop your subscription at any time after this initial period with 5 working days notice.
Can I choose one direction only?
Yes, you have the possibility to choose one direction only.
Is there a limit to the number of vehicles that can travel with FIRST?
Only when the capacity allowance is in place as the same rules apply as for standard crossings.
What happens at check-in?
The usual check-in process applies. Your drivers will be informed on the screen that they travel as FIRST customers.
Can I track my FIRST vehicles online?
Yes, your online Vehicle Tracking and all your usual account functionalities will still be available.